Refund Policy

summary

Our refund and return policy continues until the completion of the project, provided that the value of expenses and commissions is deducted from the client in the event that he decides to withdraw from the implementation of the project

In cases of mistake by our company, the full amount will be refunded

And since our products are considered service and virtual products, the estimate of the refund amount is due to our company, according to the agreement with the customer

Non-returnable services:

  • Gift cards, discounts and offers

  • Downloadable software products

  • Anything that is given as a gift or as part of an offer

Return policy

  • In case of an mistake from our company that cannot be avoided or the inability to solve it, the full amount will be refunded

  • In case of mistake from our company and it can be resolved without harming the customer, however, the customer wishes to refund. the commissions and expenses expended are deducted based on the company’s discretion, and then the rest of the amount is sent to the customer

  • In case that the customer desires a refund with his full desire for any reason of his own, the money can be refunded after deducting the expenses, commissions, and the value of the effort exerted to the day of the refund request, based on the company’s discretion, and then sending the rest of the amount to the customer

Once you contact us and approve the refund request, the refund amount will be processed and estimated, then we will contact you to send us the appropriate payment method and send the money.

Late or lost refunds

If you haven’t received a refund, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

After that, contact your bank. There is often some processing time before a refund is posted.

If you have done all this and have not received your refund yet, please contact us at +201095345333 or {[email protected]} or any of our contact methods

Replacement policy

We replace the services after deducting the expenses with the old service if any expenses have been incurred

Need help?

Contact us via email : [email protected]

or contact us by phone or whatsapp or telegram on 201095345333

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